How do I deactivate or delete donors?

You can manage all your donors on the manage donors screen.

Deleting donors

You can only 'delete' donors if they have no donation transactions associated with them. You can delete these donors if the bin symbol appears next to their name.

The info line at the top of the screen will also tell you if you have donors that have no transactions associated with them and will give you the option to delete these in bulk.

Deactivating donors

You can deactivate donors that have transactions associated with them.

To deactivate a donor, click the 'X' button to the right-hand side of the Manage Donors table.

Reactivating donors

If you click on 'Manage Deactivated', you will be able to see any 'deactivated' donors and reactivate them by clicking the tick button to the right of the donor.

To better understand the Manage Donors module, please view the module overview here.