What do I do if I've accidentally deleted a donor?

It is not possible to 'delete' a donor that has any donation transactions associated with them. 

It is however possible to deactivate donors, which occurs when you click the 'X' button to the right-hand side of the Manage Donors table.

At the top of the Manage Donor screen, if you change the radial button across to 'Deactivated', you will be able to see any 'deleted' donors and be able to reactivate them.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Send us a message Send us a message