Do you offer Additional Training and Support?
As well as the brilliant free training and support that comes with ExpensePlus, we offer additional training and support.
Typically organisations don't need additional training and support. However, we offer online or on-site training and support if:
- your organisation would find additional training helpful;
- or your finances are 'in a bit of a mess' and you need help;
- or you need help with year-end;
- or you are new to managing charity accounts;
- or you would like to arrange an on-site visit, including training your team;
- or for any other reason (we are always happy to help!
What is the cost?
In order to cover our costs (staff time, travel/accommodation, and expenses), we charge a fee for additional training and support. Below are the typical costs:
Online
- 1 hour session via Zoom - £45 + VAT
- 90 minute session via zoom - £60 + VAT
- 2 hour session via zoom - £75 + VAT
- Half-day session via zoom (3.5 hours) - £125 + VAT
- Full-day session via zoom (7 hours, 2 x 3.5 hour sessions) - £225 + VAT
On-site
- A full day's on-site training usually costs in the region of £500 + VAT, but please get in touch for a quote.
What is covered in a longer session?
We will work with you to create a schedule and outline for the session based on your questions and what you'd like to cover.
This could involve one of our team spending the day with you helping you import data, answering questions and fixing issues. It might look very different. Training could involve us helping you go through more detailed setup questions, train your wider staff team on how to submit purchases and view reports, and/or cover more detailed questions with just your finance team.
How the time flows is up to you, and we will adapt the training and support session to cover everything you want.
If you have any questions or if you would like to find out more about additional training and support, just send us a message at support@expenseplus.co.uk.