Does ExpensePlus have a user guide or manual?

This article explains the support available for all users of ExpensePlus, and what alternatives we have to producing a user manual.

Most users aren't going to read a user guide or manual, and trying to explain every feature along with all the possible customisation options would result in an extremely large document!

Instead, we offer a range of training and support to all our users, whether your role involves overseeing a budget, checking receipts, or you regularly submit expenses.

Find out more at How do I access training and support?

Training videos

ExpensePlus has been designed to be intuitive for first-time users of all abilities. As part of the welcome email from ExpensePlus to new users, there is a link to the Module Overview video for submitting purchases. This is all the information most users need.

You will also find a Module Overview video for each module within ExpensePlus. Each video is typically just 2 to 3 minutes long and explains all the key things you need to know.

Online HelpGuide

Our searchable online HelpGuide covers over 400 frequently asked questions, enabling you to find the answer you need quickly. To access the HelpGuide, just click the blue 'help' button in the top right corner of ExpensePlus.

If you get stuck or have any questions, feel free to send us a message. Just click the yellow 'Send us a message' button within the HelpGuide for the option to search the HelpGuide, ask AI Answers a question or to email our support team. You can send in your questions and our support team will get back to you. Typically they reply to support requests within 2 hours! and our support team will get back to you. Typically, they reply to support requests within 2 hours!

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