Resending a welcome email to new users

This article explains how to resend a welcome email to a user that is yet to access ExpensePlus.

You can resend a welcome email to new users within Settings > Users, by clicking the 'email' button to the right of the user.

In the final column, you can see whether the user has been sent a welcome email previously. The date and time this email was sent will be displayed.

If it just displays 'n/a', this means that no welcome email was sent when the user was created.

Users who don't have an 'email' button next to their name have already created a password and logged in, therefore you can't resend them the welcome email. If they have forgotten their password, they can view the information to reset their password themselves here.

To help you better understand how to customise ExpensePlus, please watch the module overview video here.