Why aren't recurring transactions quick-matching?

This article will help you understand how remembered transactions work to help you quick-match, and what you can do when they are not quick-matching.

Shortening the bank description that is remembered

ExpensePlus uses the remembered bank reference (from the description column of the statement) for quick-matching.

When reconciling the transaction for the first time, ExpensePlus gives you the option to remember this reference by ticking 'yes' under 'Remember this transaction'.

A field will appear under the title 'Description to remember'.

The bank description can be remembered as is, or you can edit or remove any part of the description that will not appear on future transactions, for example the date or time stamps. 

If the bank reference has a date/time stamp or a unique reference, you can remove this part of the reference, leaving the part that will appear on future transactions from this donor or supplier.

Managing remembered transactions

Once you have ticked for a transaction to be remembered and you have clicked confirm, the memorised bank reference (amended or otherwise) will sit in the Manage Remembered Transactions screen, which is accessible from the bank matching screen.

If a transaction that you believe to be recurring is not available for quick matching, review the options within the Manage Remembered Transactions screen.

Select the relevant transaction type from the drop-down menu, or use search to find the relevant bank reference.

You can edit the memorised bank reference as needed.

It may be that a reference needs to be shortened, or that you have conflicting memorised references.

To do this, just click on the row you wish to edit.

To better understand the Bank Reconciliation module, please view the module overview video here.