Direct debit receipts
This article explains that within ExpensePlus, you can choose whether receipts for direct debits are 'required' or 'optional'.
In this article:
Direct debit receipt options
Within ExpensePlus you can choose whether direct debit receipts are 'required' or 'optional'.
- If set to 'required', then all direct debit purchases that are entered (whether via the purchases screen, or via the match transactions screen - including both quick match, and manually added) will be shown within the receipts screen as awaiting a receipt until a receipt is either provided or is marked as lost and then authorised as lost.
- If set to 'optional', then direct debit purchases won't require a receipt, however, you can still add a receipt.
How to edit the setting for direct debit receipts
To change the settings for direct debit receipts, go to Receipts Settings.
Click the 'edit' (pencil) button to the right.
In the popup, change the setting under the title 'Direct Debit Receipts' and click 'submit'.
Changing this setting will affect direct debits that already exist. If you are changing direct debit receipts from being 'required' to being 'optional' any direct debits without a receipt will stop showing as 'outstanding' on the receipt screen. However, you can click on the 'View Purchases Without Receipt' button at the top of the receipt screen and add receipts to any direct debits you choose.
Frequently Asked Questions
What do I do if direct debit receipts are set to 'required' but I can't get hold of a particular receipt?
In this scenario, you will need to mark the receipt as 'lost'.
The quickest way to do this is from within the receipts screen, where you can simply click the 'Upload Receipt' button to the right of the purchase, then at the bottom of the popup that appears select 'Mark this receipt as lost'.
You can also do this from within the purchases screen to the right of the purchase, or when entering/editing a purchase in the popup that appears when you click 'submit'.
Once the receipt for the direct debit has been marked as lost, at the top of the receipt screen, a user with Finance Team permission will need to click the 'authorise lost' option, then select 'confirm' to the right of the purchase to complete the process.
What do I do if direct debit receipts are set to 'optional' but I want to add a receipt?
If direct debit receipts are set as optional, then you can still upload a receipt.
Direct debits that currently don't have receipts (along with other purchases without a receipt) can be found within Receipts -> 'View Purchases Without Receipt'.
Within the 'Purchases Without a Receipt' screen, select the financial year, use the search box to find the direct debit you wish to upload the receipt to, and then click the 'Upload Receipt' button on the right-hand side of the screen.
To help you better understand the Receipts module, please visit the module overview page here.