Generating Donor Statements

This article explains how to generate and export donor statements within ExpensePlus.

Within ExpensePlus, it's easy to generate donor statements for all of your donors. To generate Donor Statements, go to Donation Reports -> Generate Donor Statements.

If you want to get a statement for a single donor, the best way to do this is to go to Donation Reports -> Donations (by Donor). Here you can select a donor and a date range, and download a breakdown of the donations given just for that donor.

Many organisations include a thank you a letter in their donor statement emails, or with the donor statement itself. This thank you letter is usually the same for all donors (i.e. only the donor statement is customised per donor).

However, if you would like to use the donor data within ExpensePlus to create a mail merge letter tailored to each donor, then you can do this - click here to find out more.

Generating Donor Statements

Within the Generate Donor Statements screen, first select the date range, using the filters at the top of the screen. All donors that have given during the date range selected will show.

However, if you wish to generate statements for a particular subset of donors, then the 'Donor Tags' filter will allow you to do this.

The 'Fund' and 'Donation Method' filters at the top of the screen allow you to include/exclude donations given for a specific fund and/or by a specific donation method.

ExpensePlus Generate Donor Statements screen

Exporting Donor Statements

To download donor statements, click the 'Export Statements' button at the bottom of the screen. A popup will appear that allows you to choose how you wish to download statements:

  • To Print - this produces a single PDF file of all donor statements that you can easily print
  • To Email - this produces individual PDF files as a zip file. Each PDF contains the donor's name, so that you can attach the correct file to the email you send to each donor

ExpensePlus Export Donor Statements popup

ExpensePlus doesn't offer an option to email donors directly, as donors would not expect to get an email from ExpensePlus. Donor statements are best to come from you.

To better understand the Manage Donors module, please view the module overview here.

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