How to add access for an independent examiner or external bookkeeper

In ExpensePlus, you can give access to your independent examiners to view your accounts, and to external bookkeepers to help manage your accounts.

This article covers two ways to give these users access to your account, depending on whether your independent examiner or bookkeeper is a company verified by ExpensePlus or not.

ExpensePlus has a directory of verified independent examiners, charity bookkeepers, and other specialists who have experience of working with and supporting churches and charities that use ExpensePlus as their fund accounting package.

View the directory of verified companies here.


Add your independent examiner or external bookkeeper as a user

If your independent examiner or bookkeeper is not verified with ExpensePlus, you will need to add your independent examiner or external bookkeeper as a user. To do this, navigate to the User Settings screen and click 'Add New'.

ExpensePlus screenshot of User Settings screen, with 'Add New' highlighted

Then enter the user's details:

  • For independent examiners - we recommend you give this user the role of 'Independent Examiner or Auditor', which will provide view-only access to your ExpensePlus account.
  • For external bookkeepers - typically, you would give this user the role of 'Finance Team', which will provide them with full access to your account. Alternatively, you can create a custom user role, or select from one of the other available roles.

ExpensePlus screenshot of 'User Profile' pop-up, with 'Role' section highlighted

If you try to add your independent examiner or external bookkeeper as a user, but they are already a verified company with ExpensePlus, you will get this warning message:

'Already in use or has been reserved. If you want to add access for your independent examiner or external bookkeeper, click here.'

You should instead follow the steps in the next section, for adding a verified independent examiner or external bookkeeper.

ExpensePlus screenshot of User Settings screen with warning message
Warning message: Already in use or has been reserved. If you want to add access for your independent examiner or external bookkeeper, click here.

Adding access for a verified independent examiner or external bookkeeper

If the independent examiner or external bookkeeper your organisation uses is verified with ExpensePlus, then you need to add access within the Organisation Settings screen

Click the edit button on the right-hand side of the screen:

ExpensePlus screenshot of 'Organisation Settings' screen, with 'Edit' button highlighted on right-hand side

ExpensePlus screenshot of 'Edit Organisation Settings' pop-up, with 'Independent Examiner' and 'External Bookkeeper' sections higlighted

If you add an independent examiner, this will provide them view-only access to your ExpensePlus account.

If you add an external bookkeeper, it will provide them full access to your ExpensePlus account.

How can my independent examiner or external bookkeeper become verified with ExpensePlus?

For more details on the verification process, please contact support@expenseplus.co.uk.

To apply to become an ExpensePlus verified independent examiner or external bookkeeper, your agency must provide independent examination services and/or external bookkeeping services for at least 10 churches and charities that use and are subscribed to ExpensePlus.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Send us a message Send us a message