Setting up and customising your LoveGiving donation page
LoveGiving is an easy-to-use giving platform used by churches and charities to accept online donations and claim Gift Aid - click here to find out more.
This article explains the set up process and how to customise your LoveGiving donation page.
In this article:
LoveGiving module within ExpensePlus
LoveGiving module within ExpensePlus
To set up your LoveGiving online donations page, go to 'LoveGiving' on the sidebar menu within ExpensePlus.
Then click the 'Set Up LoveGiving' option either within the left-hand box OR in the yellow ribbon at the top of the screen.
Setting up and customising your LoveGiving page
If you have already connected your Stripe account, you can skip this step. Otherwise, click the 'Connect Your Stripe Account' button, to either add an existing Stripe account or register for a Stripe account. Stripe is the integrated payment processor that processes the payments and deposits the money into your bank account.
You can then customise your Giving Page URL and enter a description, which will display at the top of your organisation's main LoveGiving page.
You can add a logo, select which funds users can give to, and further customise your Giving Page with features including:
- Writing a custom 'Thank You Message' to donors
- Including a link to your Privacy Policy
- Offering donors an opt-in option to receive email updates
- Allowing donors to optionally supply a message with their donation
- Selecting a default frequency for donations
- Choosing the size of your organisation's logo on the page
- If you operate across multiple sites, you can allow donations to be given to a particular site as shown below. (E.g. a multi-site church allowing donors to select which church or gathering within the organisation they would like to give to)
Using your LoveGiving page
Once you have set up and customised your LoveGiving page, it's time to start using it! You can copy the customised Giving Page URL and add this link to your website, or include it in emails that you send. You can share fund-specific giving links too (these are found in the right hand column of the 'Funds' table in set up).
When raising money for a specific fund or campaign, it's best to share a fund-specific giving link. Your generic giving page link is great for sharing on your website or where donors might want to give to more than just one fund/campaign.
If you are a non-profit, then to access Stripe's non-profit rates, once you have signed up for a Stripe account, you need to submit a support request to Stripe to register for their non-profit rates (this won't happen automatically). As part of their verification process, you will need to provide Stripe with:
- Your registered charity name and number
- Confirm the email address associated with your Stripe account
- Confirm the account ID of the account you want the discount applied to
To better understand the LoveGiving module, please view the module overview here.